Order Process

By placing an order with Vuono, you agree to provide accurate and up-to-date information during checkout. Orders cannot be canceled once production has begun for made-to-order items.

Payment

All payments must be made in full at the time of purchase. We accept major credit cards and other payment options as listed at checkout. Prices are subject to change without prior notice, but orders already placed will not be affected.

Sales Tax

Applicable sales tax will be added to orders based on your location and local regulations.

Custom Orders

Custom orders may require a non-refundable deposit, and lead times will be discussed before payment. Custom items are non-returnable and non-refundable unless damaged in transit.

Intellectual Property

All content on the Vuono website, including product designs, images, and text, is the intellectual property of Vuono. Reproduction or use without permission is strictly prohibited.

Limitation of Liability

Vuono is not responsible for any indirect, incidental, or consequential damages arising from the use of our products. It is the customer’s responsibility to ensure the suitability of products for their intended use.

Privacy Policy

Your personal information is protected and will only be used for order processing and communication. We do not share or sell your information to third parties.

Shipping Delays

Vuono is not responsible for shipping delays caused by couriers or circumstances beyond our control (e.g., weather, customs, etc.).

Force Majeure

Vuono will not be held liable for delays or failures due to unforeseen events beyond our control, including natural disasters, strikes, or supply chain disruptions.

Governing Law

These terms and conditions are governed by the laws of the state of New York, and any disputes will be resolved in New York courts.

Amendments

Vuono reserves the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website.

Updates

Vuono reserves the right to update these terms any time. Changes take effect immediately when posted.